亲爱的玩家：

取消“双重验证”的流程下周即将开始，之前已提交过申请的，无需重复提交。

希望取消游戏账户双重验证，但没有备用邮箱或无法进入授权软件的玩家，现在可以通过填写如下表格进行申请：


重置密码邮件的截图（给自己发一封重置密码的邮件并截图。需要完整截屏：包括电脑显示的当前日期、时间）：

创建帐号的时间（截图建立帐号时收到的邮件通知。如果没有，可以写上预估时间。）：

账号名：

最后登陆时间：

帐号里所有角色名字：

服务器：

置顶的角色名字：

职业：

其他信息（更多的信息将有利于更快的解决）：


请将如上内容提交至论坛相应板块：

https://forum.elysium-project.org/forum/491-2fa-removal-requests (注意：所有提交的信息只有Elysium内部员工可以看见。)

注：论坛注册最后一个问题填，他是问你Warcraft的全程：

填写魔兽世界全称world of Warcraft


如需提供进一步的信息，我们会在同一主题里通知。若您一周内没有提交上补充材料，双重验证申请将失效。


申请流程一般会在一周内走完，申请方将会得到如下回复：

审批通过-您的申请已经审批通过，双重验证即刻移除。


延长审核-还需要提供额外的信息或者证明，审批流程会超过一周。

拒绝通过-您的申请已被拒绝，双重验证依然有效。


此致

Elysium团队


以下是英文原文：


Dear Community,

The 2FA removal process is starting next week and previously created requests do not need to be reposted!

Players who wish to remove the two-factor authentication (2FA) from their game accounts, but do not have the backup email or access to their authenticator software anymore, can now make a removal request by filling out this form:

Quote

Screenshot of Password-Reset Email (Send yourself a password reset email and take a screenshot of it with your whole email inbox with date and time stamp from computer showing the current time at time of request for removal of 2FA):

Account Creation date (rough estimate, or screenshot of creation email if you have it):

Account name:

Last login date:

Full List of Characters in Account:

Realm:

Top-most character in list:

Professions:

Additional info (more info is always better in this case):

...and posting it in the appropriate forum section:

https://forum.elysium-project.org/forum/491-2fa-removal-requests (NOTE: All information posted will be only visible to staff members!)

If any further information is required, we will ask for it in the same thread. Not answering back within a week, will make the removal request invalid.

On average, the request should be processed within a week and the applicant's will receive one of the following responses:

APPROVED  — Your request has been approved and the 2FA will be removed immediately.

EXTENDED REVIEW — Additional information/clarification is required and thus the review process will last longer than a week.

REFUSED — Your request has been rejected and 2FA won't be removed.

Best regards,
Elysium Staff